Shipping policy
For cancellations or modifications on confirmed and paid orders kindly note a date change requested within 24 hours of scheduled delivery will incur a delivery fee. Orders canceled with less than 24 hours notice will be charged 100% (including delivery) and are not eligible for a refund or for online studio credit.
Pease ensure the recipient is home to receive their order, include a phone number for the recipient and complete delivery details including buzzer #. Failed delivery attempts due to incorrect address will incur a redirect fee.